Terms & FAQ

Clear terms, no surprises

How we build, host and care for your website.

1. Website build

  • Package prices: Basic $300, Business $600, E-Commerce $1,000+, Custom $1,500+. E-Commerce and Custom builds receive a final quote before any payment. Florida does not charge sales tax on website design or hosting, so Florida clients pay no sales tax.
  • Your build fee and first $25 month of Hosting, Care & Updates are charged together at checkout.
  • After payment, you complete a short project questionnaire. Work begins once we have your answers and materials (logo, photos, text).

Our role & scope

  • We design, build, launch and host your website, keep it secure and online, register your first-year domain, and add buttons so visitors can call, text, email or find you.
  • We do not answer calls, emails or messages for you, run your marketing, ads or social media, write legal policies, handle your taxes, manage orders, design logos or take photos.
  • Your website gives customers direct ways to reach you. You stay in full control of your customer service, communications and daily business operations.

2. Hosting, Care & Updates ($25/month)

  • Hosting, Care & Updates is required for every website we build and starts immediately at purchase.
  • It includes small content updates to keep your site current, such as posting a sale or special, changing hours, prices or photos. New pages or major redesigns are quoted separately.
  • Your first month is charged at checkout with your build fee. After that, Hosting, Care & Updates renews every month on the same date as your purchase (for example, buy on the 15th and you are billed on the 15th of each month).
  • It covers hosting, security updates, uptime monitoring and small content edits.
  • Larger changes, such as new pages or features, are quoted separately.

3. Your domain

  • The first year of domain registration is included free. We purchase it for you, registered in your legal name, so you own it.
  • Domain renewals after the first year are billed at cost. If you already own a domain, you keep control of it: when your site is ready, we send you two short lines to copy and paste into your domain's DNS settings, and your site goes live within a few hours.

4. Revisions

  • You can request changes from your project page while your site is in review. We work with you until the design matches what was agreed in your questionnaire.
  • Requests outside the original scope may be quoted separately.

5. Cancellation

  • You may cancel Hosting, Care & Updates at any time with notice to us. Your site stays online through the end of the paid month.
  • Because your domain is registered in your name, you keep it after cancelling.
  • Build fees are non-refundable once design work has started.

Frequently asked questions

Will you answer messages or manage customers for me?

No. Your website shows your phone, email and location so customers contact you directly. We build and host the site; you run your business.

Who owns my domain?

You do. We register it in your legal name, and the first year is free.

Why is hosting required?

We host, secure and maintain every site we build so it stays fast and online. That's what the $25/month covers.

What do I pay today?

Your build price plus the first $25 month: $325 for Basic, $625 for Business, $1,025+ for E-Commerce, $1,525+ for Custom. Florida clients pay no sales tax.

How long does a build take?

It depends on the package and how quickly we receive your materials. We'll give you a timeline after you submit your questionnaire.

Can I request changes?

Yes. Use the message box on your project page to send change requests anytime.

What happens if I cancel hosting?

Your site goes offline at the end of your paid month, but you keep your domain.

Still have questions? Contact us.